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Privacy Policy

Last updated: 11/07/2024

Confidentiality

This privacy policy describes how Dr. Janet Romero collects, uses, and protects the information you provide on our website.

Collection of Personal Information

We receive, collect, and store information you enter on our website or provide to us in any other way. Additionally, we collect the IP address used to connect your computer to the Internet, login data, email address, password, computer and connection information, and purchase history. We use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information such as names, email addresses, passwords, communications, payment details (including credit card information), comments, suggestions, product reviews, recommendations, and personal profiles.

Use of Personal Information

We collect and use your personal information to provide our services, offer customer support and technical assistance, communicate with you about general and personalized service-related notices and promotional messages, generate aggregated statistical data and improve our services, as well as to comply with applicable laws and regulations.

Storage and Security of Information

Our website is hosted on the Wix.com platform, which provides us with the online platform that allows us to offer our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and general Wix.com applications, located on secure servers protected by a firewall. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS managed by the PCI Security Standards Council, which ensure secure handling of credit card information.

Communication with Users

We may communicate with you to notify you about your account, resolve issues related to your account, settle disputes, collect fees or debts, gather your opinions through surveys or questionnaires, send updates about our company, or when necessary to enforce our User Agreement and applicable laws. We may communicate via email, telephone, text messages, or postal mail.

Cookies and Tracking Tools

Our website uses cookies to enhance user experience, identify registered members (users who registered to our site), monitor and analyze the performance, operation, and effectiveness of the Wix platform, and ensure our platform is secure.

Withdrawal of Consent

If you do not want us to process your personal data, you can contact us at [drjaneth@drjanethadvice.com].

Updates to Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so you are aware of what information we collect, how we use it, and under what circumstances, if any, we use or disclose it.

Questions and Contact Information

If you would like to access, correct, amend, or delete any personal information we have about you, please contact us at [drjaneth@drjanethadvice.com] or send us a WhatsApp message at: [+447950903332].

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